Privacy policy

Access and browsing

Advisor sign-in uses your email address, a short-lived verification code, and a browser session. We check your address against a private approved list before sending a code through our email provider. The marketplace stores your account email, verification status, hashed verification codes, and session records. Session records may include a network address, browser identifier, and sign-in and expiration times. A necessary, HttpOnly cookie remembers this browser for up to 30 days from verification. Signing out, expiration, or withdrawal of access ends that session. Network and email request limits help prevent repeated sign-in attempts. Verification codes expire after 10 minutes; they are never stored as readable codes.

Our hosting and security providers may also process standard request and diagnostic information, such as network address, browser details, timestamps, requested pages, and error events, to deliver and secure the site.

Policy data

The marketplace displays a restricted set of case-level fields supplied by Life Policy Market. The advisor interface is designed not to display policy-owner or insured names, birth dates, medical information, contact details, banking information, tax information, or underwriting documents.

If you book a meeting

Booking is optional and occurs on Calendly. Calendly collects the contact and scheduling information you choose to submit, which may include your name, email address, phone number, appointment time, and scheduling responses. Life Equity receives that information and synchronizes contact, scheduling, and validated public case references to Airtable for the follow-up you requested. Relevant information may be shared with Life Policy Market or other authorized transaction participants when needed to prepare for that requested conversation.

Do not enter medical or health information, policy-owner or insured information, Social Security numbers, bank details, tax records, underwriting materials, or other sensitive information in the marketplace or scheduling answers.

How information is used

Life Equity uses marketplace information to deliver and secure the site, prevent abuse, maintain approved advisor access, respond to requested meetings, coordinate follow-up, troubleshoot errors, comply with applicable obligations, and protect the rights and safety of visitors, Life Equity, and its service providers. Life Equity does not use marketplace information for automated eligibility, suitability, underwriting, or transaction decisions.

Service providers and disclosures

The marketplace relies on Cloudflare and OpenAI Sites for security and hosting, Life Policy Market for listing data, and Calendly and Airtable for requested scheduling and follow-up. Those providers process information under their own terms and privacy notices. Relevant scheduling information may be disclosed to Life Policy Market or another authorized participant when needed to prepare for the conversation you requested, or when required by law or necessary to protect the site and its users.

Life Equity uses marketplace information for the operating, security, scheduling, follow-up, and legal purposes described here. Life Equity does not use marketplace information for cross-context behavioral advertising.

The marketplace does not change its behavior in response to a browser “Do Not Track” setting because it does not use browsing information for cross-context behavioral advertising. If applicable law requires a response to a recognized universal opt-out signal, Life Equity will honor that requirement. Hosting, security, scheduling, and data providers may process information over time and across the services they operate under their own notices.

Retention and security

Advisor sessions expire after 30 days without automatic extension, and expired verification codes cannot grant access. Account and security records are retained while needed to manage authorized access, investigate abuse, and meet applicable obligations. Request-limit counters are pruned during later marketplace activity. Scheduling and correspondence records are retained while needed for the requested relationship and applicable business or legal purposes. Life Equity uses administrative and technical safeguards designed to protect the marketplace, but no online service can guarantee absolute security.

Your choices and rights

You may leave without completing the access check, browse without scheduling, decline optional scheduling fields, and contact Life Equity about a scheduling record. Where applicable law provides access, correction, deletion, appeal, or similar rights, Life Equity will evaluate a verified request and respond as required by that law. Information may be retained where permitted or required by law.

Children and changes

This marketplace is intended for adults and is not directed to children. Life Equity does not knowingly collect personal information from children under 13. Scheduling a conversation or taking steps toward a transaction is limited to adults who can legally enter an agreement. Life Equity may update this policy as the marketplace, providers, or legal requirements change. Life Equity will post the updated policy and effective date here and provide additional notice before a materially expanded collection, use, or disclosure takes effect where applicable law requires it.

Questions

The operator is The Life Equity Group LLC, 312 Front Door Lane, Saint Augustine, Florida 32095. For privacy questions or a request concerning a scheduling record, email andrew@thelifeequity.com. Do not include medical, financial, policy-owner, or other sensitive information in your message.